Passenger Service Agent - ACY - Part Time
Signature Flight Support LLCNew Jersey
Atlantic City Int'l AirportOverview
- Job Type: Part time
- Job Level: Standard
- Business:
Customer Service Representatives (CSRs) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly, and courteous manner.
Success Profile
What makes a successful Passenger Service Agent - ACY - Part Time?
See if you have what it takes.
- Multi-tasker
- Flexible
- Problem-solver
- Outgoing
- Quick-thinker
- Communicator
Our Culture
Dedicated to Development
Start your course towards a career that will build you into an aviation operations professional.
We’ve Got Your Back
Whether you’re interested in pursuing training to learn new skills or need support for difficult decisions, our Signature leaders will help make it happen.
Guided by Our Values
We invest in our people and consistently exceed customer expectations in a safe, sustainable, and transparent work environment.
Owning Your Career
Starting as a Customer Service Representative, you’ll have the opportunity to expand your knowledge and propel yourself to new responsibilities in aviation.
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Customer Service Representative
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Customer Service Supervisor
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Location
Manager -
Area/Regional Leader
Our Benefits
Benefits may differ by country.*
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Health
InsuranceReceive comprehensive medical benefits upon hire.*
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Paid
Time OffBalance your professional and personal life with paid time off.
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Retirement
Savings PlanInvest in your retirement and get a company-matched contribution.*
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Tuition
ReimbursementAvailable for most team members pursuing undergrad or graduate degrees.
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Training &
DevelopmentPut your career on the fast track with our Emerging Leaders Program (ELP) and professional development seminars.
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Personal
AidLive to the fullest with our Employee Assistance Program (EAP) and other special benefits.
Passenger Service Agent - ACY - Part Time
Job Description
Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development.
- Electronic check-in of passengers for domestic and international travel.
- Verification of documents for international and domestic flights.
- Assign passenger seats.
- Ensure correct boarding passes are provided to each passenger for the assigned flight.
- Verify ticket and seat reservations.
- Match manifest to on-board count.
- Announce arrivals and departures as necessary.
- Provide information to passengers/customers as requested.
- Connect/disconnect Jetway/stairs as necessary.
- Assist with baggage tagging and baggage claim reports.
- Maintain current knowledge of all flight times during designated shift.
- Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers.
- Perform other duties as assigned.
Job Responsibilities
- The following functions may be performed in variable weather and environmental conditions such as jet engine fumes, dust or jet engine noise. Must have ability to:
- Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
- Regularly lift and/or move up to 50 pounds.
- Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
- Read, write and fluently speak and understand the English language.
- Read and comprehend simple instructions, short correspondence and memos.
- Write simple correspondence.
- Effectively present information in one-on-one and small group situations to customers, clients and employees.
- Apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
- Deal with problems involving several concrete variables in standardized situations.
- Wear uniform and insignia as prescribed by the Company.
- Report to work in a regular and timely basis.
Job Qualifications
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
High school diploma or general education degree (GED) plus three (3) to six (6) months related experience and/or training, or equivalent combination of education and experience. Good communication and customer service skills needed. Work effectively under pressure. Ability to learn and apply computer skills. Must successfully complete Company’s PST program.
An Equal Opportunity Employer including Disability/Vet
About Us
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks
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Our Benefits We’re here to help support you, your family, and your future. Explore how Signature Aviation's benefits can work for you.
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